Mainspring.
Set up and taught · Lubbock & West Texas

AI in your office, set up right, by somebody you can name.

I set up Claude inside small professional offices: connected to the email, files, and QuickBooks you already run, configured so client data stays where it belongs, and taught to your staff until they use it without thinking about it. Two weeks, fully remote, one flat price.

$1,500 flat · no hourly meter
2 weeks, fully remote
Your tools, nothing new to learn
Specimen · first draft 40 sec
Draft · needs review
 
We appreciate the opportunity to continue serving Reyna Farms for the 2026 tax year. This letter confirms the terms of our engagement, including preparation of your federal and state income tax returns and the fee schedule attached…
Engagement letter, drafted from last year's letter and this year's fee schedule. A person reads it before it goes anywhere.
01 / Who it's for

If you run one of these offices, I already know what eats your week.

Small professional offices in Lubbock and West Texas, five to thirty people, living in email. The work below is the kind of drafting and follow-up a well-set-up Claude starts for you, in your voice, from your own files.

CPA & bookkeeping firms

Engagement letters

First-drafted from last year's letter and this year's fee schedule. Plus monthly report narratives written straight from QuickBooks.

Law offices

Matter summaries

A matter file summarized before the client calls, and first-draft letters that start from the file instead of a blank page.

Insurance agencies

Renewal reminders

Renewal letters and policy summaries drafted ahead of the date, so renewals stop sneaking past anyone's inbox.

Property managers

Owner statements

Owner statement narratives and lease summaries written up the same day, not the weekend after the month closes.

Different kind of office? If it runs on email, calendars, and documents, the same setup applies. Write me what eats your week.

02 / The setup

Six things get delivered. Here they are in plain language.

The offer is called the AI Back Office Setup. You don't learn a new tool and you don't manage a project. I do the work; your people get shown how to use what's built.

01

A working session, not a pitch

Thirty to forty-five minutes on a screen share, watching how your office actually works. I find the three biggest time sinks and name them back to you. Diagnosis first.

Week one
02

Claude, set up for your team

A workspace for the owner and key staff, connected to what you already run: Outlook or Gmail, OneDrive or Drive, QuickBooks, your calendar. HubSpot, Canva, or Docusign if you use them.

Your tools
03

Three working workflows

Built against your named time sinks, not a template. Client emails drafted in your voice from bullet points, morning inbox triage, meeting notes turned into action items, first-draft engagement letters or proposals, report narratives from QuickBooks, client file summaries. We pick the three that hurt most.

The work
04

Privacy, configured and on paper

Every connector switched on deliberately, and a one-page plain-English map of what Claude can see, what it never can, and where your data goes. You keep the page. The whole thing is laid out in the next section.

The differentiator
05

Training your people will actually use

One recorded training session, plus a one-page cheat sheet for every workflow. Nobody studies a manual. They follow the sheet, and the recording is there when someone new starts.

Handoff
06

Thirty days of support

Email me anything for a month after handoff. If something breaks or drifts, I fix it. No ticket queue, no support portal.

After

Scope, in writing: configuration and workflow building inside your existing tools. Custom code, new integrations, or new infrastructure always get a separate written quote first. That boundary is how the price stays flat.

03 / Where your data goes

The first question every office asks. Here's the whole answer.

Every client gets a one-page data map, filled in for their office, before anything is connected. It's the first thing I show and the reason offices hire me. This is what it covers.

The one-page data map

What Claude sees, and what it never will

One page on purpose. If any line on it is unclear, that's my failure, not yours.

What it can see
  • Only the accounts we deliberately connect. For most offices: email for the people we choose, one document folder, QuickBooks with read access, the calendar.
  • That's the whole list. We write it down together, and it doesn't grow without you.
What it can never see
  • Passwords. You type your own credentials, always. I never hold or ask for a login.
  • Anything disconnected. When a connector is off, there's no leftover access. Your practice software and personal accounts are invisible to it.
  • Your never list. Whatever your office rules out (client trust accounts, payroll, patient records) goes on the map in writing.

When your staff use Claude, the conversation and whatever it pulls from connected accounts goes to Anthropic, the company that makes it, encrypted in transit and at rest, to generate the response.

On the business plan your office runs, your data is not used to train AI models by default. I verify that setting on your account and hand you the screenshot. It stays that way unless someone with owner access changes it, and the owner is you, not me.

Owner
Billing, settings, everything. The account is yours from day one.
Your staff
Use the workflows. Can't change settings or connect anything new.
Bo (Mainspring)
Admin during the two-week setup, removed at handoff. On retainer: settings only, never billing.
The two habits that keep you safe
1.

A person checks numbers before they go out. The AI drafts; a human verifies figures against the source. It's printed on every cheat sheet I leave behind, because a confident wrong number is the real risk with these tools.

2.

New tool, new conversation. Nothing gets connected without a five-minute check against this same map. On retainer, that check is my job.

04 / The price
The setup
AI Back Office Setup
$1,500 flat
One time · two weeks · fully remote
All six deliverables above. Half up front, half at handoff. No hourly meter and no surprise line items. For reference, a readiness assessment alone commonly runs $2,000 in this space before any work starts. This price covers the whole setup on purpose: I'm building the local track record.
Start with the 2-minute video
Your AI guy, on retainer
$200 to $350/mo
Month to month · sized to the office · optional
After handoff, if you want it: I keep everything tuned and fixed, build one new workflow a month, answer your questions by email, and vet any new tool before it touches your data. Cancel any month, and everything already built keeps working. You own it either way.
Ask about it

Custom code, integrations beyond your existing tools, or new infrastructure: separate written quote, always before work starts.

05 / Proof
Reserved
First documented setup

The numbers will live here, not adjectives.

This space is held for the first documented setup at a West Texas office. When it wraps, the real record gets published here with the owner's permission:

  • BeforeHours per week the office was losing, measured in the discovery session
  • BuiltThe three workflows, named
  • After two weeksHours per week once the team ran it themselves
  • In their wordsThe owner's own account, and a reference you can email
Reserved
Recorded walkthrough

See a finished setup run.

A short recorded walkthrough of a completed setup will sit here: the workflows running on real (permissioned) files, start to finish.

Walkthrough video slot
Until it's posted, ask for the two-minute version by email
06 / One step

Want a 2-minute video of what this looks like on your tools?

Email me what kind of office you run and the one task that eats the most hours in your week. I'll send back a short recording of what the setup looks like on a stack like yours. No call, no form, no follow-up sequence.

Bo Hodnett · Mainspring · Lubbock, Texas